This section includes application specific documentation related specifically to a product rather than a process, such as:

• Service briefs that provide an overview of a strategic release

• Service request catalogues containing full details of service request types / items, authorisation requirements, implementation details, request route and information required to complete the service request form

• Service catalogues document all the service service provided, a description of the service, the outlined service levels, the customer and the person / department responsible for the maintenance of the service

• Any other supporting documentation relevant to a service

Application connectivity request form

Trust business requirements will change over time and as such so may the locations from which services they need need to be delivered.

BT has updated the corresponding document and it is now available

To obtain the SIN, start of source IP, end of source IP and subnet mask details please contact your local IT service desk or BT N3. N3 can be contacted on n3@bt.com or 0800 085 0503, option 1.

Please ensure you have the authority within your organisation to make the request as it will go through a number of security checks.

Timescales will vary dependant upon the service requested and the new location but could take a few weeks so please bear this in mind when planning your request.

Choose and book (CAB)

A national electronic referral service that gives patients a choice of place, date and time for their first outpatient appointment in a hospital or clinic. Patients can choose their hospital or clinic, and then book their appointment to see a specialist with a member of the practice team at the GP surgery, or at home by telephone or over the internet at a time more convenient to them. For more information and supporting documentation on CAB please see the CAB website

Acute and RiO documents

Acute and RiO documents have been moved to SharePoint

• Acute documents is now available on the Acute SharePoint
• RiO documents is now available on the RiO SharePoint